FACILITO

Consultations and procedures for electrical service, natural gas, gas cylinders and taps

Facilito is the Osinergmin application that will make it easier to answer your questions and procedures for users of electricity, natural gas, gas cylinders and taps. The new Facilito app offers the following benefits:

- Taps:

- Using your cell phone's GPS, locate the taps closest to you, highlighting the most economical ones in green.

- You will only find formal taps and stations.

- If you find that the price is not the same as the establishment, you can report it in the app.

- You can rate your touch experience and see reviews from other users.

- Electricity:

- Report problems due to interruptions in electrical service, public lighting, appliances damaged by power outages, bills with very high values ​​and dangers due to falling cables or poles.

- Your complaint will be sent immediately to the electricity company and Osinergmin will supervise compliance with the service.

- Follow your disagreements presented through the procedures tab.

- Gas ball:

- Shows the nearest formal establishments, highlighting the cheapest ones.

- Contact the distributor directly to make the purchase.

- Report problems with the gas cylinder or distributor.

- Natural gas:

- Discover the benefits of using natural gas in your home.

- Find out if the naturummy gold apkral gas network is close to your home for an installer visit.

- You can report problems such as leaks, broken pipes and installation problems to the dealership.